ray-haven consultants
Terms & Conditions
Aiming for Excellence, One Task at a Time
Terms of Use for Ray Haven Consultants (RHC) Consultants
Last Updated: Nov 1st, 2024
These Ray Haven Consultants (RHC) Consultants Global Terms of Service (the “Terms of Service” or the “Terms”) constitute a legally binding agreement between the User (defined below) of the Platform (defined below) (“you” or “your”) and Ray Haven Consultants (RHC) Consultants (together with its Affiliates, “Ray Haven Consultants (RHC) Consultants,” “we,” “us,” or “our”) governing your use of Ray Haven Consultants (RHC) Consultants’ websites (including www.white-bat-740340.hostingersite.com) (collectively referred to as the “Platform”).
The use of all personal data you submit to the Platform or that we collect about you is governed by our Global Privacy Policy (“Privacy Policy”).
These Terms, together with the Privacy Policy and any applicable pledges or supplemental policies for the region in which the task is performed (which are each incorporated by reference and referred to collectively as the “Agreement”), govern your access to and use of the Platform. The Agreement also includes all other supplemental policies and terms referenced or linked to within these Terms or otherwise made available to you, all of which apply to your use of the Platform and are incorporated into the Agreement by reference.
By acknowledging the Terms of Service and/or accessing and using the Platform, you expressly acknowledge and agree that you have read, understood, and agreed to be bound by the Agreement (including all terms incorporated herein by reference), without limitation or qualification.
For questions or concerns, you may contact us at our registered office:
3rd FLR, 207 Regents Street, London W1B 3HH
Disclaimers:
Ray Haven Consultants (RHC) Consultants does not directly perform personal or security updates on user accounts with third-party platforms. Any guidance or suggestions provided are for reference purposes only. Please adhere to United Kingdom Law regarding tasks and professional services.
For specialized tasks, including those governed by The Civil Aviation Authority (CAA), please ensure compliance with all regulatory requirements specific to your industry or task.
Let us know if you require further assistance or clarification regarding these terms or any of our services!
If you do not agree to be bound by these Terms and abide by them, you may not access or use the Platform
The Platform
A. Online Marketplace
The Platform is an online, web- and app-based two-sided marketplace designed to connect Clients and Taskers. “Client(s)” are individuals or businesses seeking short-term services (“Task(s)”), while “Tasker(s)” are independent businesses offering to perform these Tasks. Collectively, Clients and Taskers are referred to as “User(s)”.
Taskers operate as independent business owners, providing services under their own name or business entity. Taskers set their rates without deductions by Ray Haven Consultants (RHC) Consultants, retain full control over their clientele, and are free to:
- Maintain and expand their client base without restrictions;
- Offer their services on other platforms, including competitors; and
- Accept or decline engagements with Clients.
Taskers are independent contractors, not employees, of Clients. Consequently, Clients are engaging directly with Taskers, not with Ray Haven Consultants (RHC) Consultants.
Any references to Taskers being “licensed,” “credentialed,” “badged,” “reliable,” or similar descriptions are based solely on the completion of a user account registration or meeting platform-specific criteria. These descriptions:
- Serve as information to help Clients evaluate Taskers;
- Are not endorsements, certifications, or guarantees of Taskers’ skills, qualifications, or trustworthiness by Ray Haven Consultants (RHC) Consultants.
Clients remain solely responsible for researching and selecting Taskers based on their specific needs. Ray Haven Consultants (RHC) Consultants does not guarantee the suitability, safety, or quality of any Tasker or their work.
B. Ray Haven Consultants (Ray Haven Consultants (RHC)) Consultants' Role
Ray Haven Consultants (RHC) Consultants does not operate as an employment agency or employer. Users are not employees, agents, or partners of Ray Haven Consultants (RHC) Consultants.
Ray Haven Consultants (RHC) Consultants does not:
- Perform Tasks or employ individuals to do so;
- Supervise, control, or monitor Taskers’ work or provide them with tools, supplies, or expenses;
- Assume responsibility for the quality, legality, or timing of Tasks or Users’ conduct.
Ray Haven Consultants (RHC) Consultants holds no liability for tax payments, employment benefits, or any statutory obligations related to Users’ activities on the Platform. Taskers are solely responsible for their tax liabilities, including VAT, National Insurance Contributions, and other payroll-related taxes.
C. License
Ray Haven Consultants (RHC) Consultants grants a limited, non-exclusive, non-transferable, and revocable license to access and use the Platform, subject to these Terms. Users agree not to reproduce, redesign, reverse engineer, or otherwise misuse the Platform. All rights not explicitly granted remain reserved by Ray Haven Consultants (RHC) Consultants.
D. User Representations and Warranties
By using the Platform, you represent and warrant that you:
- Are of legal age and capable of entering into binding agreements;
- Comply with all applicable laws and these Terms;
- Use your legal name and maintain accurate profile information;
- Communicate professionally and promptly with other Users;
- Conduct all Task-related discussions, agreements, and payments on the Platform.
E. Additional Tasker Representations and Warranties
Taskers further warrant that they:
- Operate as independent businesses;
- Have the necessary qualifications, licenses, and insurance required by United Kingdom laws;
- Perform Tasks professionally, safely, and as agreed with Clients;
- Respond promptly to Client inquiries and maintain high-quality service standards.
Address for Correspondence
Ray Haven Consultants (RHC) Consultants
London, W1B 3HH
2. Use of the Platform
A. Registration
To access and use the Platform, you must register and create an account, providing only correct and accurate information (including, but not limited to, your name, business name, mailing address, email address, and/or telephone number). You agree to notify Ray Haven Consultants (at support@rayhaven.co.United Kingdom) immediately of any changes to your account information. If any such change relates to ownership of your telephone numbers, you may notify Ray Haven Consultants by texting STOP to any text message sent to the retiring phone number. Failure to provide and maintain updated and accurate information may result in your inability to use the Platform and/or Ray Haven Consultants terminating this Agreement with you. Ray Haven Consultants reserves the right to restrict any individual from completing registration if deemed necessary to safeguard the safety and integrity of the Platform or address any other reasonable business concern.
B. Account Security
You are fully and solely responsible for:
(a) Maintaining the confidentiality of your log-in credentials, including passwords and account numbers provided to you for accessing the Platform.
(b) All activities conducted under your password or account, even if they occur without your authorization.
Ray Haven Consultants has no control over individual User accounts. You agree to notify Ray Haven Consultants immediately if you suspect any unauthorized use of your account credentials or any other breach of security.
C. Consultant Onboarding
Where permitted by applicable United Kingdom law, consultants may be subject to a review process before they can register on and use the Platform. This process may include, but is not limited to, identity verification and criminal background checks conducted through third-party services (“Background Checks”). By using the Platform as a consultant, you agree to undergo such Background Checks if required. Ray Haven Consultants does not assume responsibility for the accuracy or reliability of Background Check information or for any false or misleading statements made by Users of the Platform
(ii) Professional Licensing.
Ray Haven Consultants does not independently verify whether consultants possess the necessary expertise, licenses, permits, or registrations required to perform their tasks. Certain tasks may be unlawful to perform without the appropriate licenses, permits, or registrations, and doing so may result in legal action or penalties under United Kingdom law. Consultants are solely responsible for ensuring they comply with all legal requirements for their tasks.
Clients are solely responsible for determining if a consultant has the skills, qualifications, and credentials necessary to perform specific tasks, including verifying whether the consultant has obtained any required licenses, permits, or registrations. Clients are encouraged to review applicable United Kingdom laws and regulations to confirm whether certain tasks must be performed by licensed or otherwise registered professionals.
Here’s a professionally rewritten version of the text tailored to the United Kingdom, incorporating your specific changes:
2. Use of the Platform
For All Residents of a Country Outside of the United Kingdom: Regardless of any other provision in this Agreement excluding or limiting Ray Haven Consultants’ liability, nothing in these Terms excludes or limits Ray Haven Consultants’ warranties and liability for: (a) death or personal injury caused by Ray Haven Consultants; or (b) Ray Haven Consultants’ gross negligence or willful misconduct.
For Residents of Germany only: Notwithstanding anything to the contrary in this Section, Ray Haven Consultants is only liable for breach caused by willful misconduct or gross negligence of its cardinal, material contractual obligations. In the event of initial impossibility, Ray Haven Consultants may only be liable if it was aware of the impediment to performance prior to entering the Agreement, was unwilling due to gross negligence to remedy that impediment, and a cardinal obligation was breached as a result of that initial impossibility.
Under United Kingdom law, if you knowingly misrepresent that online material is infringing, you may be subject to criminal prosecution for perjury and civil penalties, including monetary damages, court costs, and legal fees.
Procedure for Reporting Copyright Infringement
Please note that the procedure outlined herein is exclusively for notifying Ray Haven Consultants and its Affiliates that your copyrighted material has been infringed. The preceding requirements are intended to comply with Ray Haven Consultants’ rights and obligations under Directive 2000/31/EC but do not constitute legal advice. It may be advisable to contact legal counsel regarding your rights and obligations under United Kingdom law and other applicable legislation.
Policy on Repeat Infringers
In accordance with the United Kingdom Competition and Markets Authority (CMA) and other applicable law, we have adopted a policy of terminating, in appropriate circumstances, Users who are deemed to be repeat infringers. At our sole discretion, we may also limit access to the Platform and/or terminate the User accounts of any Users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.
Registered Office
3rd Floor, 207 Regents Street, London, W1B 3HH
Use of the Platform
WITHOUT LIMITING THE FOREGOING, RAY HAVEN CONSULTANTS AND ITS PARENT COMPANIES, AFFILIATES, LICENSORS, AND THEIR RESPECTIVE DIRECTORS, OFFICERS, SHAREHOLDERS, AGENTS, INVESTORS, SUBSIDIARIES, REPRESENTATIVES, INSURERS, EMPLOYEES, SUCCESSORS, AND ASSIGNS (COLLECTIVELY, THE “AFFILIATES”, AND TOGETHER WITH RAY HAVEN CONSULTANTS, THE “RAY HAVEN CONSULTANTS PARTIES”):
- MAKE NO, AND EXPRESSLY DISCLAIM (TO THE EXTENT PERMITTED BY United Kingdom LAW), ALL REPRESENTATIONS AND WARRANTIES AS TO:
- (I) THE TIMELINESS, SUITABILITY, ACCURACY, RELIABILITY, COMPLETENESS, OR CONTENT OF THE PLATFORM;
- (II) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE PLATFORM OR ANY TASK OR SERVICE PROVIDED ON, THROUGH, OR IN CONNECTION WITH THE USE OF THE PLATFORM; OR
- (III) THE TASKS OR SERVICES PROVIDED BY, OR THE INTERACTIONS OR COMMUNICATIONS OF OR BETWEEN, USERS OF THE PLATFORM (WHETHER ONLINE, OFFLINE, OR OTHERWISE), INCLUDING, BUT NOT LIMITED TO, ANY CONSULTANT’S ABILITY, PROFESSIONAL ACCREDITATION, REGISTRATION, OR LICENSURE.
DO NOT WARRANT THAT THE PLATFORM IS OR WILL BE: - (1) ERROR-FREE OR THAT ACCESS WILL BE UNINTERRUPTED; OR
- (2) FREE FROM COMPUTER VIRUSES, SYSTEM FAILURES, WORMS, TROJAN HORSES, OR OTHER HARMFUL COMPONENTS OR MALFUNCTIONS, INCLUDING DURING HYPERLINKING TO OR FROM THIRD-PARTY WEBSITES.
- DO NOT WARRANT, ENDORSE, GUARANTEE, RECOMMEND, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY ANY THIRD PARTY THROUGH THE PLATFORM OR ANY HYPERLINKED WEBSITE OR SERVICE, INCLUDING BY ANY CONSULTANT. RAY HAVEN CONSULTANTS WILL NOT BE A PARTY TO, OR IN ANY WAY MONITOR, ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.
United Kingdom law and some other jurisdictions do not allow the exclusion of or limitations on certain implied warranties, so the above exclusions and/or limitations may not apply to you. These terms give you specific legal rights, and you may also have other rights that vary by jurisdiction. The disclaimers, exclusions, and limitations outlined in these terms will not apply to the extent prohibited by applicable law.
Limitation of Liability
You acknowledge and agree that Ray Haven Consultants is only willing to provide the Platform if you agree to certain limitations of our liability to you and third parties, as detailed in this section and elsewhere in the Agreement.
Acknowledgement and Consent
By entering into this agreement, you expressly acknowledge that you have read, understood, and agreed, without limitation or qualification, to be bound by its terms. Your acceptance signifies agreement to all the provisions outlined within this document.
25. Acknowledgement and Consent
I hereby acknowledge that I have read and understood the foregoing Terms of Service, the Privacy Policy, the Acceptable Use Policy (AUP), the Happiness Pledge, and all other terms incorporated by reference. I agree that my use of the platform constitutes my acknowledgment and acceptance of these Terms and Conditions, as governed by United Kingdom Law.
For correspondence or inquiries, please contact:
3rd Floor, 207, Regent Street, London, W1B 3HH
This agreement is supported by Ray Haven Consultants in compliance with United Kingdom Law.